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“Networks First has led the way in services and earned a well deserved reputation as a high quality partner incorporating asset management, professional services and full lifecycle management. A Smartcare pioneer, it is part of the exciting pilot for Smart services and is now also set to break into the Managed Services market in the UK to promote attach and renewals.
Networks First’s impressive support contract conversion rate, which was the highest in the UK last year at 79.6% and its success in achieving the highest customer satisfaction score of 4.83 are just two highlights that characterise its exceptional performance as a Services partner.” Phil Smith, vice president, Cisco UK & Ireland
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